Are these a problem for your business?
High Customer Churn
You’re gaining customers, but they’re not sticking around.
Rising Acquisition Costs
CACs are rising and margins are shrinking.
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Low Product Adoption
Customers aren't engaging and your product's value is coming into question.
Loyalty-Driven Growth Accelerator
Step 1
Customer Retention Audit
I'll conduct a comprehensive review of your current retention performance, analyzing churn metrics, customer engagement data, onboarding journeys and more to assess your retention maturity and identify opportunities for improvement.
Step 2
Tailored Retention Strategy
I will conduct two workshops with your team during which we’ll review the results of the Customer Retention Audit to establish a clear understanding of your current retention maturity and align on an approach for . Then we will workshop , you’ll receive a custom, loyalty-focused strategy tailored to your product and audience, designed to boost customer lifetime value and reduce churn—positioning your product for lasting success.
Step 3
Implementation Playbook
A step-by-step guide designed to make implementation seamless for your team. The playbook includes recommended tools, messaging frameworks, and customer journey touchpoints, ensuring you have everything needed to put the strategy into action.
